Privacy Policy
Introduction
At CellUmi, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit CellUmi.ca (the “Website”) or use our services.
By accessing our Website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our Website.
Information We Collect
When you interact with CellUmi, we may collect the following types of information:
1. Personal Information
We collect personal details that you voluntarily provide when:
- Selling a device (e.g., name, email, phone number, address).
- Registering an account or using our dealer portal.
- Contacting us for support or inquiries.
- Subscribing to newsletters or marketing materials.
2. Transaction & Payment Information
When you sell a device through CellUmi, we collect information necessary to process payments, including:
- Bank details for e-Transfers.
- PayPal email addresses (if applicable).
- Billing addresses for record-keeping.
We do not store or process credit card information directly. Payments are handled securely by third-party payment processors.
3. Device Information
To evaluate your device, we may collect:
- Device model, IMEI number, and specifications.
- Condition details based on your submission.
- Photos of the device (if required for verification).
4. Automatically Collected Data
When you visit our Website, we may collect technical data, including:
- IP address, browser type, and device information.
- Pages visited and time spent on the Website.
- Cookies and tracking technologies (see Cookies Policy).
How We Use Your Information
We use your data for the following purposes:
- To process and complete transactions, including device valuation and payments.
- To communicate with you, including sending updates, order confirmations, and responding to inquiries.
- To enhance user experience by improving our Website and services.
- To comply with legal obligations, including fraud prevention and security measures.
Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share data with:
- Service Providers: Trusted partners who assist with payment processing, shipping, or hosting.
- Legal Authorities: If required by law, such as fraud investigations or legal proceedings.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
Data Retention
We retain personal data for as long as necessary to fulfill our business and legal obligations. Unused accounts or inactive user data may be deleted after a reasonable period.
Security Measures
We take data security seriously and implement safeguards to protect your information, including:
- Encryption of sensitive data.
- Access controls to prevent unauthorized access.
- Regular monitoring for security vulnerabilities.
Despite these efforts, no online platform is 100% secure. Please take precautions to protect your personal information.
Your Rights & Choices
You have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data.
- Right to Correct: Update inaccurate or incomplete data.
- Right to Delete: Request deletion of your personal information, subject to legal obligations.
- Right to Object: Opt out of marketing communications.
To exercise your rights, please contact us at support@cellumi.ca.
Cookies Policy
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Children’s Privacy
Our services are intended for users 18 years and older. We do not knowingly collect personal data from children. If you believe a minor has provided personal information, please contact us for removal.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our Website signifies acceptance of the revised terms.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: info@cellumi.ca
Phone:
